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These general terms and conditions govern registration and participation in Swing Wings courses, workshops and festivals. The organizers are:

Swing Wings z.s., Bělohorská 1827/32, Židenice, 636 00 Brno, IČ: 03494217
Swing & Hop Festivals z.s., Bělohorská 1827/32, Židenice, 636 00 Brno, IČ: 05571693
Venue: Studio Kafka, Franz Kafka Špitál, Koliště 43, Brno 602 00, 3rd & 4th floor
Contact: jazzberry@swingwings.cz

By completing your registration you confirm that you have read, understood and agreed to these terms. You are also obliged to provide accurate and truthful information in your registration.

Our community codex is an integral part of these terms — you are required to follow it. In serious cases we reserve the right to refuse entry or remove a participant from the event if the community codex is violated and not corrected after a warning.

Once your registration is accepted, we recommend paying promptly upon receipt of the acceptance email. If accepted more than 4 days before the registration deadline, payment is due within 3 days of receiving payment details. If accepted 4 days or fewer before the deadline, payment is due within 2 days.

Waiting list: If the event is full or roles are unbalanced (leader/follower), your registration will be placed on a waiting list. Registration does not guarantee acceptance. You will be notified by email, and a spot will be offered only if one becomes available. You can cancel your waiting-list registration at any time via your student account.

Acceptance: When your registration is accepted, we confirm your spot and send you payment details by email. If you decide not to attend at this point, you can cancel via your student account with no further charge.

Cancellation of registration: If payment is not received by the due date, we reserve the right to cancel your registration. If a pair registration is made and only one person pays, both registrations must unfortunately be canceled. Refunds are usually processed within 14 days.

The contract is concluded remotely via the Swing Wings website. You bear the cost of your own internet connection; no additional fees beyond the stated price will be charged.

To register, you must create an account on the website. Your registration must include: the selected course/workshop/festival, pricing and payment method, and your name, surname and email address.

You may review and edit your registration at any time before submitting. By clicking "Order and Pay" you complete the registration and confirm agreement with these terms.

The contract is concluded upon acceptance of your registration. If an obviously incorrect price is displayed on the site (e.g. missing a digit or implausibly low), we are not obliged to honor it even after sending a confirmation.

You do not have the statutory 14-day right of withdrawal for contracts involving leisure time services with a fixed date, as governed by §1837(j) of the Czech Civil Code.

The participation fee (including VAT) is shown for each event on our website and in your registration summary. Payment is required after the contract is concluded and before the event.

Payment methods:

• Payment gateway — card, bank buttons, Apple Pay / Google Pay via ComGate (comgate.cz)
• Bank transfer — details sent in your registration confirmation

Discounts can be combined unless stated otherwise and are applied during the booking process. If you cancel a reservation that triggered a quantity discount, the discount is forfeited and you will be asked to pay the difference if re-registering.

Physical merchandise purchased at the festival will be handed out on-site upon presentation of your payment confirmation.

If you decide to cancel your registration, the refund depends on the date of cancellation:

• More than 30 days before the event: 60% of the purchase price refunded.
• More than 14 days before the event: 30% of the purchase price refunded.
• Less than 14 days before the event: no refund. In case of serious circumstances (e.g. death in the family), refunds will be assessed individually.

For any requested refund, an additional 5% administration fee from the ticket price applies.

Pass transfers: Passes are transferable. If you cannot attend after purchasing, please contact us and try to sell your pass to another participant:

• If you registered as a follower, you can sell your pass only to another follower.
• If you registered as a leader, you can sell your pass only to another leader.
• Passes cannot be transferred to the next year's festival.
• If you sell your pass, please let the organizers know as soon as possible.

Jazzberry Hop festival organizers reserve the right to cancel the event at any time. In this case a 100% reimbursement will be provided.

If cancellation is required due to applicable legal restrictions (e.g. pandemic, war, etc.):

• If a participant is not allowed to enter due to official restrictions: 75% refund or a transfer of the festival ticket to another edition. Email us with proof of the applicable restrictions.
• If organizers have to cancel the event: 75% refund or transfer of the festival ticket to another edition.

We process your personal data solely for the purpose of organizing the festival and related services. Full details of how we handle your data are available in our Privacy Policy.

Participants may appear in photos or videos made by the organizer or their representatives. These media are the property of the organizer and may be used for festival-related or artistic purposes.

To request deletion of your personal data or to opt out of being photographed, contact us at jazzberry@swingwings.cz.